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FAQ
FAQ
Frequently Asked
Questions
  • Q: How do you ensure production quality?
    A: The main structure of our space capsule adopts high-quality materials such as hot-dip galvanized steel frame structure, corrosion-resistant aluminum outer panels, and three-layer insulated tempered glass, which lay a solid foundation for the superior quality of our products. During the production process, professional personnel conduct quality control inspections covering raw materials, production, finished product packaging, and transportation. Quality is our top priority; we adhere to strict multi-stage QC processes before shipment and ensure compliance with international safety standards. All our products have obtained ISO certification, enabling smooth customs clearance at major ports worldwide.
  • Q: What advantages do you have compared with other companies?
    A: We have two major factory bases in Shandong and Guangdong, as well as a design and R&D base in Hangzhou. Our design team will tailor solutions based on your target application scenarios and needs, providing you with world-leading modular housing solutions, including product customization, smart home customization, and project planning. We offer space capsule products and services with the most humanized design. Backed by the strong strength of our group company, we can cooperate with you in various modes such as OEM (Original Equipment Manufacturing), ODM (Original Design Manufacturing), project operation guidance, and project franchising. You are welcome to consult our business managers for more details.
  • Q: Is your price competitive compared with other companies?
    A: We do not compete on price; instead, we provide humanized and high-quality products. If you need the product for personal use, we will offer you a highly cost-effective solution. If it is for commercial operation, our goal is to create a unique commercial project for you to help you achieve greater profitability.
  • Q: How long is your production cycle?
    A: The production cycle includes the period from design and production to shipment. The specific cycle depends on the type of space capsule and the order quantity. Generally, the design plan takes 7 days, and the product delivery time is as follows: 25-30 days for space capsules; 20-25 days for apple capsules. I will definitely help you ensure the shortest and most accurate production cycle. You are welcome to consult our professionals for an exact schedule.
  • Q: What are the advantages and main uses of the space capsule?
    A: The space capsule is characterized by quick installation, a sturdy structure, advanced configurations, and customizable design. It can adapt to various terrains without causing environmental damage, and can be applied in multiple scenarios to meet diverse needs: it can be used as residential spaces such as homestay clusters, vacation houses, and regular residences; it can also be transformed into functional venues according to needs, such as office spaces, service stations, outdoor study bases, temporary medical centers, and coffee shops.
  • Q: What is the warranty period of the product?
    A: These houses have a designed service life of over 20 years and a warranty period of 2 year. If any parts need to be replaced after the warranty period expires, we will assist you in purchasing them at cost price. Regardless of whether it is within the warranty period or not, solving all customer problems and ensuring everyone's satisfaction is part of our corporate culture.
  • Q: What is the ordering process for the space capsule?
    A: You only need to inform us of your needs, and we will provide you with a customized solution, offering full-process follow-up from design consultation to final installation.
  • Q: What is the final estimated cost of the space capsule?
    A: The final price of the space capsule includes the product price, shipping costs, customs duties, and other fees.
  • Q: Can I visit the model house before placing an order?
    A: Of course! We even encourage buyers to visit our exhibition hall at the factory to experience our space capsules in person.
  • Q: What are your payment terms?
    A: Our price terms include FOB, CFR, CIF, and EXW. For payment methods, we accept T/T (Telegraphic Transfer) and L/C (Letter of Credit).